Shipping:

All orders confirmed before 1:00 PM Pacific Time, Monday-Saturday, are shipped the same day via USPS or UPS. Orders placed after these times, on holidays or on Sundays will be shipped the next business day.

Priority Mail Small Flat Rate Box or UPS Express Box®

• $15.20 flat rate
• Same day shipping cut-off: 1:00 PM Pacific Time

Orders over $250.00 will require a signature.

Returns & Refunds
At Research ROI, we are committed to product quality and purity. Every peptide is purity tested, with results available for review before completing your order. Due to the nature of safe scientific research protocols, we do not accept returns. All sales are final.

In extreme cases, if you find your purchase unsatisfactory, please contact us via the contact form. We will evaluate your concern on a case-by-case basis.

Emails implying human or animal use will be disregarded.

Our customer support team is dedicated to ensuring the ultimate customer experience.

Missing Items
If you are missing any items in your package, notify us within 24 hours of delivery. We will work with you to resolve the issue promptly.

Damaged Items
We are not responsible for items damaged during shipping. If an item arrives broken, you must submit a claim to the shipping carrier, as all packages are insured.

Returned Packages
For any reshipped orders, the customer is responsible for covering the cost if the error was on their end. We do not manually input shipping information; the system generates details based on the information provided at purchase.
We strive to provide a seamless purchasing experience. If you have any questions or concerns regarding our return policy, please contact our customer service team at +1 707 340 5686. We’re here to assist you.